Company Name: InteractCRM
Company Website: www.interactcrm.com
Job Details:
Requirement: Core Java,JSP,Servlets,SQL/Oracle,VXML
Location: Mumbai
Specialization :Client Server
Category: IT/Software
Category: IT/Software
Experience Required: 0-2 yrs
Description:
Company Profile:
InteractCRM
InteractCRM is a provider of software based Contact Center and Unified Communication solutions. Our solutions address the complete spectrum of customer service needs across Voice (ACD, CTI, IVR, Call recording and Dialer), Email, Chat, SMS, Fax and Social Media channels and is enhanced by process automation solution such as Ticket and Lead management, fully blended into a unified application.
InteractCRM also specializes in delivery of Professional Services on the Avaya contact center platform since a decade and is a Devconnect (Gold) and SOIP partner of Avaya.
InteractCRM customers span Financial, Insurance, Education, Healthcare, Telecommunications, Public Transport and Retail sectors.
InteractCRM provides a work culture that is open, informal that promotes empowerment and team work. It focuses on the professional growth of all its associates by providing a challenging and satisfying work environment and a platform to enhance their skills and capabilities.
InteractCRM also specializes in delivery of Professional Services on the Avaya contact center platform since a decade and is a Devconnect (Gold) and SOIP partner of Avaya.
InteractCRM customers span Financial, Insurance, Education, Healthcare, Telecommunications, Public Transport and Retail sectors.
InteractCRM provides a work culture that is open, informal that promotes empowerment and team work. It focuses on the professional growth of all its associates by providing a challenging and satisfying work environment and a platform to enhance their skills and capabilities.
Job Description
- Gather,Analyze and document the needs of the project
- Independently execute technical implementation tasks viz.pre-requisites planning, software installation and configuration, development of interfaces, client specific customization, test planning and execution.
- Work with the customer to ensure satisfaction through resolution of technical issues
- Independently execute technical implementation tasks viz.pre-requisites planning, software installation and configuration, development of interfaces, client specific customization, test planning and execution.
- Work with the customer to ensure satisfaction through resolution of technical issues
Desired Qualification:
Degree: School & Graduation > Any Graduate
Other Skills Required:
- - at least a Diploma or Degree in any stream.
- - good knowledge of Core Java, JSP/Servlets, SQL / Oracle
- - good analytical, logical & communication skills.- Knowledge of VXML will be preferred
- - Academic projects should be done by Freshers
- - Candidates applying for the above position should be willing to travel on short& frequent international / domestic assignments.
- - Candidates who have appeared for an interview recently (in last six months)need not apply / attend the interview.
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