Company
Website: Meditab Software (India) Pvt. Ltd
Job Details:
Requirement: Technical Support
Location: Ahmadabad
Category: IT/Software
Experience: Fresher
Package : INR 3,00,000
Job ID: 31573
Description:
Meditab
Software Inc. develops clinical automation systems that support the continuity
of healthcare. From conception to deployment, our solutions are designed to
maximize productivity, improve patient care, manage utilization, and reduce
costs. With the help of our users, we continue to develop and support a
multi-award winning and certified solution that integrates
Practice Management, EHR, and Document
Managementinto one single program.
Desired Qualification:
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Degree: BE/BTech/MCA Graduates
Other Skills Required:
- The
candidate must be a BE/BTech/MCA graduate from any recognized university
- Providing
client support and technical issue resolution via E-Mail, phone and other
electronic medium
- Talking
clients through a series of actions either face to face or over the
telephone to help set up systems or resolve issues
- Installing and
configuring software and applications
- Troubleshooting system
and network problems and diagnosing and solving hardware/software faults
- Logging
client queries
- Analyzing
call logs to spot trends and underlying issues
- Responding
within agreed time limits to call-outs; Working continuously on a task
until completion (or referral to third parties, if appropriate)
- Prioritizing
and managing many open cases at one time
- Rapidly
establishing a good working relationship with customers and other
professionals, e.g., software developers
- Supporting
the roll-out of new applications
- Maintaining
and monitoring the application functionalities
- Following
diagrams and written instructions to repair a fault or set up a
system
To Apply: Click here...
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