Company Name: Ericsson
Company
Website: www.ericsson.com
Job Details:
Requirement: Support Engineer
Location: Chennai
Category: IT/Software
Experience Required: Freshers
Description:
Ericsson is one of the Sweden's largest companies, is a provider of telecommunication and related services, covering a range of technologies, data communication systems, and including especially mobile networks.Ericsson is currently the world's largest mobile telecommunications equipment vendor with a market share of 35%. directly and through subsidiaries, Ericsson also has major role in mobile devices and cable TV and IPTV systems.Ericsson was also the inventor of Bluetooth.Since the mid-1990's, Ericsson's extensive presence in Stockholm has helped transform the city into one of the Europe's hubs of Information Technology(IT) research.
Job Description:
- Customer Issue handling
- Handling of proactive support
- Software Update Management (SUM) handling
- Knowledge Management Tool (KCS) Coaching
- Remote Service Gateway (RSG) Coaching
Desired
Qualification:
Degree: B.E/B.Tech/Others
Other Skills Required:
- The candidate should be B.E/B.Tech/Other graduate from recognized university.
- Should have good communication skills and verbal ability.
- Should possess good analytical and critical problem solving skills.
- Core Competences
- Database & Unix - Working experience
- Negotiation & Argumentation skills
- Administrative skills
- Planning & Organizing skills
To Apply: Click here...
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