Company Name: CSC
Company
Website: www.csc.com
Job Details:
Requirement: Engineer - Technical Support
Location: Chennai
Category: IT/Software
Experience Required: Freshers
Description:
CSC In addition to our headquarters in FallsChurch, Virginia, USA, and three other major offices in Australia,
Asia and Europe, our 95,000 professionals serve clients in more than 70 countries.For more than
50 years, we at CSC have developed smart, technology-enabled solutions to solve
our clients' toughest challenges, demonstrating a commitment to excellence and
a passion for exceeding expectations. Over the past five decades, technology
has radically changed the world we live in. We have remained at the forefront
of our business because we have understood how to use technology change and innovation to deliver value to our clients.
Job Description:
- Ensures delivery and management of the end-to-end technical support service.
- Performs operational support for server hardware and platform software.
- Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
- Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
- Communicates effectively with customers to ensure problems are understood and resolved.
- Maintains support documentation and asset and configuration data repositories.
Desired
Qualification:
Degree: Any Garduate
Other Skills Required:
- The candidate should be Any graduate from recognized university.
- Should have good communication skills and verbal ability.
- Should possess good analytical and
critical problem solving skills.
To Apply: Click here...
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