Company
Name: Kenexa
Company
Website: www.kenexa.com
Job Details:
Requirement: Technical Support
Location: Visaka Patinam (AP)
Category: IT/Software
Experience Required: Freshers
Description:
In 1987, Kenexa’s story first began, initially providing recruitment services to a variety of industries. Then in 1993, we offered our first automated recruitment technology system. A short time later in 1997, we expanded our solutions to provide employee research, employee performance management technology and consulting services. But it was in response to the growing demand from our customers that we broadened our strategy to provide integrated business solutions for human resources. Combining content, technology and services together, we grew our business—and by 1998, we had acquired 15 businesses that collectively enabled us to offer a robust portfolio of integrated HCM solutions.
Desired
Qualification:
Degree: Graduates/Under Graduates
Other Skills Required:
- The candidate should be graduate/Under graduate from recognized university.
- Should have good communication skills and verbal ability.
- Should possess good analytical and critical problem solving skills.
- Provide timely responses to client's questions and concerns over phone and/ or email.
- Provide superior customer service and training to clients.
- Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies.
- Provide detailed and accurate cases of all client contact.
- Provide assistance to the Product Support Manager and other departments when requested.
- Become exceptionally familiar with Kenexa's products and services
To Apply: Click here...
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