Company Name: HCL Technologies
Company
Website: www.hcltech.com
Job Details:
Requirement: Drive
Location: Chennai/Noida
Category: IT/Software
Experience Required: Freshers
Description:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today.
Desired
Qualification:
Degree: B.E/B.Tech/M.E/M.Tech/MCA
Other Skills Required:
- The candidate should be B.E/B.Tech/M.E/M.Tech/MCA graduate from recognized university.
- Should have good communication skills and verbal ability.
- Should possess good analytical and critical problem solving skills.
- Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)
- Manage Customer escalations and providing technical resolutions
- Independent troubleshooting within SLA
- Adherence to standard operating procedures / work instructions
- Ensure quality of ticket closure and queue assignment
To Apply: Click here...
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